7-Day Refund Policy for Eduhook Private Limited’s School Management App
At Eduhook Private Limited, we are committed to delivering a top-notch experience with our School Management App. If you are not completely satisfied with your purchase, we offer a refund within 7 days of your acquisition.
Terms & Conditions:
- Refund Window: Customers have 7 days from the date of purchase to request a refund.
- Access Post-Refund: Upon processing a refund, the school’s access to our app and any associated data will be deactivated. It is crucial to back up any vital data before initiating a refund request.
- Setup & Integration Costs: Costs associated with special onboarding, setup, or integration services might be non-refundable, depending on the resources expended.
- Training Costs: Charges related to training or workshops might be non-refundable or prorated based on the training already provided.
- Usage Monitoring: We reserve the right to refuse refunds if the app has been extensively used during the 7-day period.
- Data Deletion: Following a refund, all school data within the app will be permanently deleted after a set timeframe, in accordance with data protection standards.
- Refund Method: Refunds will be returned to the original method of payment.
For refund requests or further inquiries, please reach out to our support team at firstname.lastname@example.org.